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Chat System upgrade notification for Seller 2020-07-21 08:32:37
Chat System upgrade notification for Seller.
In the past time,sellers can contact with buyer ONLY with iGVault Message.
In order to provide more comfortable communication between buyers and sellers，now we upgrade our Chat System.
How to use new chat system :
Step 1 : In your sale order details which order status is “to be delivered”.
You can click the button of “contact buyer”,then you can enter the new chat system page，contact with buyer with sending words, images, and documents.
Step 2：When you receive reply from buyers, you can get notification in our website here. And you can check chat records and list anytime.
Attention : In order to ensure information safety , iGVault Message is still available. You can still check message and delivery information here with searching order number or product title or else.